Customized house cleaning services are available weekly, every other week, 3 week rotations or monthly service. Each home is custom bid to meet the customer’s needs with a guarantee on the quality of work performed.
Clean and Simple Cleaning, Inc. provides all of its cleaning products and equipment, we will not be using anything that you have in the house already. This is because Clean and Simple Cleaning trains its employees on what product to use on every surface so using unknown products could potentially damage your house if not used currently. We are also making efforts to be environmentally aware by eliminating paper surveys and adding non-toxic products. We are constantly making changes to better the working environment for our employees and to make sure we can deliver a better service for our customers.
We offer in home, over the phone, and written estimates. All estimates are free and hold no obligation. To get a written estimate you will have to go to our “estimate” tab on our website and fill out the information. In order to give an accurate house cleaning estimate we will need to know what type of service and how many square feet we will be cleaning. For any other estimates you will need to call the office at 0401 915 907
No, as long as you have a way to let us in when you are not home there is no reason for you to have to be there. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our house cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.
Our employees are insured to protect against any loss or breakage that may occur while we clean your home. All employment taxes are paid and all employees are covered under workman’s compensation if one of our employees are hurt on the job.
Yes! We do not pick up your stuff and then clean. Here are some simple steps to follow prior to us arriving.
- Make your home accessible. A key that is accessible to the cleaning person(s) is usually the best method. A fee will be charged if we are unable to access your home. (See House Cleaning Service Cancellation procedures.)
- Turn off alarm system. If you choose to leave the alarm on and have the service disarm, we will not be held responsible for false alarms or misuse of the alarm system.
- Have your home picked up and ready to be cleaned to avoid additional charges.
- Have your valuables put away to avoid accidents. Limited liability protection for valuable antiques or non-replaceable items.
- Customer has 30 days to request or report damaged or broken items for replacement or repair. After 30 days customer assumes liability.
- Let us know how we are doing. Complete the Customer Service Evaluation that is left at the time of service, or submit your comments online at Yelp, Superpages, Facebook or any other online site. We appreciate your feedback and use it to help improve our services!